:root{--bg:#f9fafb;--ink:#111827;--ink2:#374151;--ink3:#6b7280;--line:#e5e7eb;--line2:#d1d5db;--acc:#e50145;--acc-ink:#a3003a;--acc-soft:#fdf2f5;--faixa:#1f2937;--banda:#f3f4f6}*{box-sizing:border-box}body{margin:0;font-family:Inter,system-ui,sans-serif;background:var(--bg);color:var(--ink)}a{color:var(--acc-ink)}.topo{background:var(--faixa);padding:16px}.wrap{max-width:1260px;margin:0 auto;width:100%}.topo .wrap{display:flex;align-items:center;gap:24px;flex-wrap:wrap}.marca{display:flex;flex-direction:column;color:#fff;min-width:200px}.marca b{font-size:15.5px}.marca span{font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:hsla(0,0%,100%,.6)}.nav{flex:1 1;display:flex;gap:2px;background:#fff;border-radius:100px;padding:5px;flex-wrap:wrap}.nav a,.nav button{display:inline-flex;align-items:center;border:0;background:none;border-radius:100px;padding:9px 16px;font:700 13.5px Inter,system-ui,sans-serif;color:var(--ink);text-decoration:none;opacity:.74;cursor:pointer}.nav a.on{background:var(--ink);color:#fff;opacity:1}.nav .alerta{margin-left:auto;background:var(--acc);color:#fff;opacity:1}.banda{background:var(--banda);border-bottom:1px solid var(--line);padding:18px 16px}.banda .wrap{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap}.campo{display:flex;flex-direction:column;gap:6px}.lab{font-size:10.5px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--ink3)}.inp{font:13.5px Inter,system-ui,sans-serif;color:var(--ink);background:#fff;border:1px solid var(--line2);border-radius:4px;padding:10px 14px;min-width:150px}textarea.inp{resize:vertical;min-width:0}main.wrap{padding:24px 16px;display:flex;flex-direction:column;gap:16px}.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));grid-gap:14px;gap:14px}.kpi{background:#fff;border:1px solid var(--line);border-radius:4px;padding:16px 18px;display:flex;flex-direction:column;gap:6px}.kv{font-size:28px;font-weight:700;line-height:1.1;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.ks{font-size:12px;color:var(--ink3);margin:0;line-height:1.5}.card{background:#fff;border:1px solid var(--line);border-radius:4px;padding:24px;min-width:0}.card h2{margin:0;font-size:20px;font-weight:700;letter-spacing:-.015em;line-height:1.25}.cs{margin:6px 0 16px;font-size:12.5px;color:var(--ink3);line-height:1.45}.grid2{grid-template-columns:repeat(auto-fit,minmax(min(440px,100%),1fr));grid-gap:16px}.dois,.grid2{display:grid;gap:16px}.dois{grid-template-columns:minmax(0,1fr) minmax(300px,420px);grid-gap:16px;align-items:start}@media (max-width:900px){.dois{grid-template-columns:1fr}}.tab{overflow-x:auto}.dados{border-collapse:separate;border-spacing:0;width:100%;font-size:12.5px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.dados th{background:var(--faixa);color:#fff;text-align:left;padding:8px 12px;font-weight:700}.dados td{padding:7px 12px;border-bottom:1px solid var(--line);color:var(--ink2);vertical-align:top}.dados tr.click{cursor:pointer}.dados tr.click:hover td,.dados tr.sel td{background:var(--acc-soft)}.chip{display:inline-block;border-radius:3px;padding:2px 8px;font-size:11.5px;font-weight:700}.btn,.btn2{min-height:44px;padding:0 20px;border-radius:100px;font:700 14px Inter,system-ui,sans-serif;cursor:pointer}.btn{border:none;background:var(--acc);color:#fff}.btn2{border:1px solid var(--line2);background:#fff;color:var(--ink)}.btn2:disabled,.btn:disabled{opacity:.5;cursor:default}.aviso{background:#fffbeb;border:1px solid #fde68a;border-radius:4px;color:#92400e}.aviso,.falha{padding:12px 16px;font-size:13px}.falha{background:#fef2f2;border:1px solid #fecaca;border-radius:4px;color:#991b1b}.conversa{display:flex;flex-direction:column;gap:8px}.msg{font-size:13.5px;line-height:1.55;padding:10px 14px;border-radius:4px;max-width:85%;white-space:pre-wrap;background:var(--banda);overflow-wrap:anywhere}.msg.bot{background:var(--acc-soft);align-self:flex-end}.msg.atendente{background:#e0f2fe}.msg small{display:block;font-size:11px;color:var(--ink3);margin-bottom:2px}.trecho{border-left:3px solid var(--acc);padding:2px 0 2px 12px;font-size:13px;line-height:1.5;color:var(--ink2);white-space:pre-wrap;max-height:160px;overflow:auto;overflow-wrap:anywhere}.op{display:flex;align-items:center;gap:8px;border:1px solid var(--line2);border-radius:4px;padding:10px 12px;font-size:13.5px;min-height:44px;cursor:pointer}.op.sel{border-color:var(--acc-ink);background:var(--acc-soft);color:var(--acc-ink);font-weight:700}fieldset{border:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}legend{font-size:13px;font-weight:700;margin-bottom:6px;padding:0}.opcoes{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:8px;gap:8px}.abas{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.aba{background:#fff;border:1px solid var(--line2);border-radius:100px;padding:9px 18px;font-size:13px;font-weight:700;color:var(--ink);text-decoration:none}.aba.on{background:var(--ink);border-color:var(--ink);color:#fff}.modal{position:fixed;inset:0;background:rgba(38,35,34,.5);display:flex;align-items:center;justify-content:center;padding:16px;z-index:50}.modal form{background:#fff;border-radius:6px;padding:28px 30px;display:flex;flex-direction:column;gap:16px;width:100%;max-width:520px}.modal h2{margin:0;font-size:20px}.modal p{margin:0;font-size:13.5px;line-height:1.55;color:var(--ink2)}.entre{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.x{width:36px;height:36px;border-radius:50%;border:1px solid var(--line2);background:#fff;color:var(--ink3);font-size:17px;cursor:pointer;flex:none}.barras{display:flex;align-items:flex-end;gap:2px;height:180px}.barras>div{flex:1 1;height:100%;display:flex;flex-direction:column-reverse;min-width:2px;position:relative;cursor:default}.barras>div:hover span{filter:brightness(.85)}.barras>div:hover{background:rgba(17,24,39,.04)}.barras>div[data-dica]:hover:after{content:attr(data-dica);position:absolute;bottom:calc(100% + 6px);left:50%;transform:translateX(-50%);background:#111827;color:#fff;font-size:12px;line-height:1.55;padding:8px 10px;border-radius:4px;white-space:pre;z-index:5;pointer-events:none;box-shadow:0 4px 12px rgba(0,0,0,.18)}.barras>div.ini:hover:after{left:0;transform:none}.barras>div.fim:hover:after{left:auto;right:0;transform:none}.barras span{display:block}.eixo{display:flex;justify-content:space-between;font-size:11px;color:var(--ink3);margin-top:6px}.legenda{display:flex;gap:14px;flex-wrap:wrap;font-size:12px;color:var(--ink2);margin-top:12px}.legenda i{display:inline-block;width:10px;height:10px;border-radius:2px;margin-right:6px;vertical-align:-1px}.mx{border-collapse:separate;border-spacing:4px;width:100%;font-size:12.5px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.mx th{font-weight:700;color:var(--ink2);padding:6px;text-align:center}.mx th.l{text-align:right}.mx td{background:var(--banda);border-radius:3px;text-align:center;padding:14px 6px;color:var(--ink2)}.mx td.d{background:var(--acc-soft);color:var(--acc-ink);font-weight:700}.rubrica{white-space:pre-wrap;font-size:13px;line-height:1.6;background:var(--bg);border:1px solid var(--line);border-radius:4px;padding:16px;max-height:520px;overflow:auto;margin:0}